Igwe Ifeanyichukwu Uzoma
Multi-faceted Operations & Facilities Management Professional
Lagos, NG.About
Results-driven and highly versatile professional with over 15 years of progressive experience in operations management, facilities maintenance, technical support, and sales. Proven ability to optimize operational efficiency, reduce costs, and enhance customer satisfaction through strategic planning and hands-on execution. Passionate about building customer-centric solutions, fostering brand loyalty, and maximizing profitability for forward-thinking organizations.
Work
Self-Employed
|Sales Associate & Real Estate Consultant
Summary
Currently leveraging extensive operational and customer service background to drive sales and provide expert real estate consultation.
Highlights
Cultivating client relationships and facilitating property transactions from inquiry to closing.
Providing comprehensive real estate advice, market insights, and property valuation to prospective buyers and sellers.
Starexx Luxury Apartment
|Kitchen Supervisor
Summary
Supervised and coordinated all aspects of kitchen operations, from food preparation to inventory management, ensuring efficiency and quality.
Highlights
Coordinated and supervised food preparation, kitchen, pantry, and storeroom activities, ensuring adherence to quality and hygiene standards.
Managed personnel scheduling and training to optimize team performance and service delivery.
Oversaw purchases and requisitions of foodstuffs and kitchen supplies, maintaining optimal inventory levels.
Planned and participated in menu development, food preparation, and portioning, effectively utilizing food surpluses and leftovers to minimize waste.
Gizmotech Ltd
|Technical Support Officer
Summary
Provided comprehensive technical support and maintenance for critical office equipment, ensuring operational continuity and efficiency.
Highlights
Maintained, repaired, and recommended replacements for a range of assets, including sorting and FX machines.
Managed asset delivery and deployment, ensuring timely and secure transportation.
Consistently reduced customer waiting time for faulty machine requests by 70%, significantly improving service efficiency and customer satisfaction.
Ensured high quality, safety, efficiency, and profitability in all technical support operations.
Guaranty Trust Bank
|Branch Facility Officer
Summary
Oversaw and coordinated comprehensive facility maintenance, repair, and systems management for the bank building, ensuring uninterrupted operations.
Highlights
Managed the maintenance and repair of critical facility assets, including power generators, diesel tanks, panel rooms, server rooms, lighting, ACs, water systems, and distribution boxes.
Oversaw the upkeep of building infrastructure such as floors, doors, windows, walls, and plumbing systems.
Maintained and repaired office equipment including note-counting machines, FX machines, time machines, sorting machines, printers, photocopiers, power inverters, and UPS systems.
Consistently maintained zero downtime for bank assets, ensuring continuous operational readiness and business continuity.
Compiled and maintained accurate operational data, forms, logs, and reports for informed decision-making and compliance.
Federal High Court Ikoyi-Lagos
|Technical Assistant, Transport Department
Summary
Managed the maintenance and logistics of official vehicles, ensuring reliable transportation and efficient material movement.
Highlights
Maintained all official vehicles, consistently ensuring 80% remained in good working condition.
Recommended vehicles for repair and replacement, optimizing fleet performance and longevity.
Achieved a 70% reduction in costs associated with external vehicle repairs, optimizing budget utilization.
Coordinated the transportation of materials into and out of the organization, ensuring timely and secure logistics.
Education
GOVERNMENT TECHNICAL COLLEGE
NABTEB (Trade Test 3 & 2)
Mechanical Craft Practice
LAGOS STATE UNIVERSITY
Bachelor of Science
Accounting
MERCEDES-BENZ ANAMMCO TRAINING CENTRE
Diploma
Mechatronics
Grade: Credit 2.3
Languages
English
Fluent
Certificates
Advanced NABTEB Automobile Engineering
Issued By
NABTEB
Internet and Computer Core Certification
Issued By
New Horizons
COMPTIA A+ Certification
Issued By
New Horizons
Skills
Operations Management
Process Optimization, Operational Efficiency, Strategic Planning.
Facilities Management
Preventive Maintenance, Building Systems, Asset Management, Vendor Management.
Technical Support
Troubleshooting, Equipment Repair, System Diagnostics, Customer Support.
Logistics & Transportation
Fleet Management, Material Movement, Supply Chain Coordination.
Cost Reduction
Budget Optimization, Efficiency Improvement, Resource Management.
Customer Service
Client Relations, Problem Resolution, Satisfaction Enhancement.
Team Leadership
Supervision, Coordination, Training.
Business Development
Market Share Growth, Brand Loyalty, Profit Maximization.
Real Estate Consultation
Property Sales, Market Analysis, Client Advisory.
Automotive Maintenance
Vehicle Diagnostics, Repair, Fleet Maintenance.
Mechatronics
Mechanical Systems, Electrical Systems, Automation.
Computer Proficiency
Microsoft Office Suite, Internet Navigation, Hardware Troubleshooting.
References
Mrs. Ify Omotoso
Assistant General Manager, Gizmotech Ltd. Tel: 08172174439.
Chief Ifeanyi Anyaogu
MD/CEO Starexx Luxury Apartment Ltd. Tel: 08038110081.
Mr. Chukwunonso Uzoma Igwe
Cellars Specialist, Nigerian Breweries Plc. Tel: 07037536552.